Returns & Exchanges

Last updated October 25, 2026.

Made for you, numbered for you

Every piece is printed to order and carries its own edition number, so we can't take returns or exchanges for size or change of mind. Please check the size chart on each piece before you order.

If something's wrong, we make it right

If your piece arrives damaged, misprinted, defective, or isn't what you ordered, email contact@howardschuyler.com within 30 days of delivery with your order email and a photo of the problem. We'll send a replacement at no cost and keep your edition number, or refund you in full if a replacement isn't possible.

Lost packages

If tracking hasn't moved in 10 business days, or it says delivered and you don't have it, email us. We'll work it out with the carrier and replace or refund it.

Cancelling an order

Email us as soon as you can. If your order hasn't gone into production yet, we'll cancel it and refund you in full. Once it's being made, it can't be cancelled.

Refunds

Refunds go back to the card you paid with. Your bank usually shows them within 5–10 business days.